Return Policy

RETURNS
All Sales are Final.  However, we will exchange sizes if item(s) does not properly fit.  We will only accept returns for our products in new, unwashed and unworn condition within 14 days of receiving the product. We do not pay return shipping on exchanged items.
 

REFUNDS

All Sales are Final.

EXCHANGE PROCESS
To exchange an item, please either email us at support@levelup-247.com or contact us through our Contact Us form on the website to obtain a Return Merchandise Authorization (RMA) number.   After receiving the RMA number and return address, securely package the item and mail your return/exchange.  Please note, you are responsible for all return shipping charges. We strongly recommend you use a trackable method to mail your return.  Level Up 24/7 will cover cost to ship new size back to you.

EXCEPTIONS
The following items cannot be exchanged:
● All skincare products – due to the nature of the product we are unable to accept returns for these items. However, please contact us within 7 days of receiving item so we can address your concern.

For defective or damaged products, please contact us either by email at support@levelup-247.com or our Contact Us form on the website to arrange an exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us at: support@levelup-247.com